Logomark
Logomark
Logomark
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Logomark® Terms and Conditions

Acceptance of Orders

  • All orders are accepted subject to our standard delivery terms. If for any reason Logomark, Inc. cannot meet the required delivery, a Logomark representative will contact you.
  • All orders are subject to credit approval.
  • Logomark, Inc. will accept no changes to the order unless done so by fax or email and confirmed by Logomark, Inc.
  • If an account has not been established, payment of 50% of the value of the goods must accompany the order.
  • Quotations issued by Logomark, Inc. are for price and delivery only and do not guarantee automatic acceptance of order. All orders will be subject to Logomark’s credit terms and acceptance. A pre-payment may be required depending on size and amount of the order.

Camera-Ready Art

  • For laser engraving, please do not send art to size. Electronic Artwork must be supplied as an IBM PC EPS or TIFF File. Logomark, Inc. will reduce the art to fit on the required product. Art/Set-up used for laser engraving metal products cannot be used for silk-screening, debossing and embroidery; therefore an additional art charge/set-up will be applicable.
  • For multi-colored imprints, color separated art with registration marks is required.
  • All other forms of art material sent will not be regarded as camera-ready art and a charge of $25.00 [G] per color will be applied. Additional changes will be charged at$25.00 [G] per 1/2-hour for art that needs more than one half hours work.
  • Art will be held on file for a period of 24 months. All repeats after that period will require new art.

Pricing

  • Logomark, Inc. reserves the right to change color, withdraw or increase the price of a product without notice.
  • For pricing on orders exceeding end-line quantities, please contact our customer care department.
  • Logomark, Inc. reserves the right to ship up to 5% over or under the quantity ordered. Over-runs will be invoiced at actual price.

Blank Goods

  • Blank goods are sold as-is. Decoration and any issues related to the decoration of blank goods are the sole responsibility of the distributor.
  • Unused blank goods may be returned in the original quantity, packaging and condition for product credit and are subject to a 15% non-refundable restocking fee within 30 days of receipt of the merchandise. .
  • Merchandise found to be incorrect due to Logomark's error would be replaced at no cost if returned within 30 days of receipt of the merchandise.
  • A written authorization from Logomark, Inc. is required prior to any returns. Merchandise returned with no such authorization will not be accepted and will be returned to sender. No credit will be issued for merchandise that is not authorized to be returned to Logomark, Inc.

Production

  • The standard production time is approximately 5-7 business days up to catalog end quantity and begins after artwork and credit are approved. Larger orders may require additional production time. Additional time may be required if credit is not established or in good standing. Should there be any unforeseen problems to meet your required delivery date on receipt of your order, a Logomark representative will notify you.
  • After receipt of order, allow up to 72 hours for proof - if requested.
  • Any changes to an order once production has been started will incur charges for work done up to that point.
  • No cancellations will be accepted unless sent by fax or email and confirmed by Logomark, Inc. in writing.

Shipping

  • All prices shown in the catalog are F.O.B., Tustin, CA. Postage, shipping and handling charges will be added to the invoice.
  • Logomark’s policy is to insure all shipments on behalf of the Distributor at the value of the merchandise invoiced by Logomark, Inc. when shipped on Logomark’s account and will be included in the shipping charges. All claims must be made within 7 days from receipt of the merchandise. A representative from the carrier that delivered the merchandise must inspect any carton that has been opened or damaged before a claim can be filed.
  • All shipments will be insured unless stated clearly on your order that insurance is not required. Insurance is at $.75 per $100 of value and $4.50 per package for handling.
  • Orders shipped using 3rd party freight accounts will be shipped F.O.B., Tustin, CA.
  • We can only guarantee the ship date, i.e. when the merchandise will leave our facility and cannot be responsible for carrier or en-route delays.
  • Most orders are shipped via FedEx unless otherwise requested. Orders that do not indicate shipping instructions will be shipped at the most economical method to meet the in-hands date as per your order.
  • A drop-shipment charge of $5.00 [G] on each shipment after the first shipment will be applicable.

Returns

Merchandise found to be incorrect due to Logomark's error would be replaced at no cost if returned within 30 days of receipt of the merchandise. A written authorization from Logomark, Inc. is required prior to any returns. Merchandise returned with no such authorization will not be accepted and will be returned to sender. No credit will be issued for merchandise that is not authorized to be returned to Logomark, Inc.

Copyright Notice

All the copy or material submitted by the customer for the use in producing items ordered, whether or not artwork by the factory is required therewith, will be accepted by the factory as being submitted in full compliance with all applicable laws regarding trademark, service mark, copyright, right of privacy, patent or similar protection. The customer, by submitting such copy of other material, represents that the use thereof by the factory on the items ordered will not violate any laws, and Logomark, Inc. hereby disclaims any liability for compliance with such laws in the use of the customer's copy or material. The customer hereby agrees to hold the factory harmless to any damages, costs and/or expenses when they arise under all such laws as consequence of the factory's use of said copy or other materials of the operations undertaken by this agreement.

Catalog and Web Photography

The artwork, designs and trademarks imprinted on the products displayed herein are reproduced only as examples of the type and quality of decorated products available. They are not intended to represent that the products are either endorsed by, or produced for the owners of the artwork, design or trademark. Products shown online or on printed material may vary slightly from actual products due to inherent limitations in photography, film separations and printing.

Use of Trademarks

Logos shown on products on our web site appear only to illustrate the products we offer and the variety of ways in which they can be decorated. The use of logos that are trademarks or copyrighted work of other companies are never intended to suggest that Logomark.com owns the rights to those trademarks, or that Logomark.com would make those products featuring the trademarked logos of others available to any purchaser without the permission of the owners of the trademarked or copyrighted art or copy. By submitting any order to us you grant us permission to display and exhibit products containing your trademark or copyrighted material on our web site, in our catalog, in our offices, and in the usual course of business and to distribute the same or similar goods as samples of products available. We agree not to sell or offer for sale any products with your trademarks or copyrighted material without your prior consent.

Additionally, the contents of the Logomark.com website, including, but not limited to, the arrangement and assembly, text, graphics, logos, button icons, images, audio clips and software, are copyrighted materials owned by Logomark.com. You may use our web site and its contents as a shopping resource for non-commercial use only.

California Proposition 65 Safety Statement

Logomark has fully tested all of our decorating and printing inks used to decorate products in the USA. Although these independent findings show that our inks do not contain chemicals at concentrations that would require a California Proposition 65 warning label, California Proposition 65 has not fully established Safe Harbor Levels for all materials used in all Logomark’s products. For interested parties, Logomark may be able to provide, upon request, certification of independently tested concentrations of specific chemicals for specific products. In addition, Logomark clients may request that the label below be applied to their products prior to shipment, ensuring compliance with California Proposition 65 regulatory requirements.

WARNING: This product may contain chemicals known to the state of California to cause cancer, birth defects or other reproductive harm.

Logomark works hard to comply with California Proposition 65 as well as other safety measures and environmental procedures, and is honored to partner with companies determined to lessen the impact of chemicals in our community. For a plain language explanation of California Proposition 65, please visit http://www.oehha.ca.gov/prop65/background/p65plain.html.